Refund Policy

Effective Date: February 17, 2026

Hotel reservations are services, not physical goods. Refund eligibility depends on the reservation's cancellation terms.

Cancellations

• Some reservations allow free cancellation before a deadline.
• Some reservations are non-refundable.
• Some reservations may include cancellation penalties.

Refund Processing

Approved refunds are issued to the original payment method and typically process within 5–10 business days.

Support

For cancellation requests, contact: support@thegummibear.com